RefundPolicy.

We want you to be satisfied with CareerLook. If you are not happy with your subscription, we will do our best to resolve the issue. This policy explains when refunds are available and how to request one.

You may be eligible for a full refund if:

• You request a refund within 7 days of your initial subscription payment
• You have not received any job alerts on your subscribed channel during that period
• There was a technical error on our end that prevented service delivery
• You were charged twice for the same subscription period

Refunds will not be issued in the following cases:

• Change of mind after alerts have been delivered
• Failure to apply to jobs received via alerts
• Dissatisfaction with the number of jobs in a given period (volumes vary by market activity)
• Accidental subscription to the wrong channel — please contact us before subscribing if unsure
• Subscription expiry due to non-renewal (subscriptions do not auto-renew)
• Account suspension due to violation of our Terms of Service

In exceptional circumstances, we may offer a partial refund or a subscription extension as an alternative to a full refund. This is at our sole discretion and will be offered on a case-by-case basis.

To request a refund, email us at contact@careerlook.in with the subject line Refund Request and include:

• Your registered email address
• The date of payment
• The Razorpay payment ID (available in your email receipt)
• A brief reason for the refund request

We will respond within 2 business days.

Approved refunds are processed through Razorpay back to your original payment method. Processing time is typically 5–10 business days depending on your bank or card issuer.

CareerLook is not responsible for delays caused by your bank or payment provider after we initiate the refund.

As an alternative to a refund, we may offer to extend your subscription by an equivalent number of days. If you prefer an extension over a refund, please mention this in your request email.

For all refund-related queries: contact@careerlook.in

We aim to resolve all refund requests fairly and promptly.